Mario’s paintings are shipped in sturdy MDF crates, built for shipping art all around the world, and delivered directly to your door by DHL Express. Each crate will contain packaging materials that meet our strict guidelines to keep the artwork firmly in place during its journey, and will be tightly sealed together.

And of course, we’ll be in contact and keep you posted every step of the way.

IMPORTANT: we are not liable for import duties and taxes.

Tracking information is sent to your email address once your order has been dispatched. The majority of all orders will be delivered within 10-15 days of purchase. Transit time for international shipments is 5-7 business days. If there are any changes or delays, we will be sure to let you know.

Generally speaking, yes. But this is something that relies on Mario’s current availability and needs to be discussed in a case-by-case scenario. So if you’re interested in ordering a commissioned piece, please contact us detailing your request and we’ll get back to you ASAP.

First of all, we are committed to ensuring the 100% satisfaction of our collectors. If there is an issue with your order, please visit our contact page so we can find a solution together.

Upon receiving your original painting, we'll give you fourteen (14) days to decide whether or not you’d like to keep that artwork or return it for a refund. We also require all returned artwork to be shipped out within three (3) days after confirming with us that the work will be returned.

Please note that if you do not notify us of your intent to return the work within 14 days of receipt or you do not ship the work within 3 days of notifying us, you will not be eligible for a refund.

You may return any original artwork provided that it is shipped back to its origin in the exact same condition and packaging. If you’ve already disposed of the original packaging, you’ll be responsible for purchasing similar packaging materials to send the artwork back safely to us.

Once we receive the item and make sure that it’s undamaged, we’ll promptly issue your refund.

—> Open Edition prints are NOT eligible for return.

Mario Henrique is an artist based in Cascais, Portugal, and is not liable for import taxes, fees or customs duties on any products purchased internationally. This includes but is not limited to the commissioning of a custom piece, originals or prints.